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Your satisfaction with your furniture is very important to us. If you have any questions about the furniture you have on order or the furniture in your home, we are here to help.

Product Availability

Need to know when your delayed items should arrive?

You do not need to contact us. We'll keep you updated regularly on the status of your delayed items.

  • While items are delayed: We'll send you emails every week to let you know of any changes in the availability of your item(s).
  • When items are available: Our store team will call, email, or text you to schedule delivery or pickup.

Delivery & In-Home Service Scheduling

Need to schedule or reschedule a delivery or service appointment?

  • Delivery Solutions: 907-688-9713 or
    844-688-9713
  • Bailey's Furniture Customer Service:
    Contact Form or call 888-563-4083

Product Issues

Having an issue with a product already in your home?

You can call us for faster service, or email us if your product problem is not as time-sensitive.

  • Bailey's Furniture Customer Service: Contact Form or call 888-563-4083

Product Sales

Need help placing an order?

During operating hours, you can speak with a sales associate, or visit your local store.


Other Support Needs

Still, need support for an existing order?

We're here to help. Due to increased demand, we're experiencing longer than typical wait times on our phone support lines and live chat services.


Financing

Need support with your financing account?

If you need assistance, please call your lender directly so they can help.

  • Synchrony: 866-396-8254
  • Zo Financial: 833-719-1096

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