Frequently Asked QuestionsPlacing an OrderDeliveriesReturns, Cancellations, & ExchangesRepairs & WarrantiesPlacing an OrderCan I order via phone or fax?What payment options do you offer?What financing options are available?Can you tell me more about your 200% Price Guarantee?What is the status of my order?DeliveriesCan I have my furniture delivered and assembled?How much is delivery?Will you take away old furniture?Do you deliver to rural Alaska?Do you deliver to the lower 48 states?Returns, Cancellations & ExchangesCan I return my mattress? Is there a sleep guarantee?Can I cancel my order?How long do I have to pick my order up?Can I return my order?Repairs & WarrantiesI bought my furniture from another retailer, can you repair it?Something's wrong with the item I purchased from Bailey's Furniture, who do I call?I’m still under the manufacturer’s warranty, does that cover transportation?I have a Platinum Protection Plan, who do I call?