Frequently Asked Questions

Can I order via phone or fax?

What payment options do you offer?

What financing options are available?

Can you tell me more about your 200% Price Guarantee?

What is the status of my order?

Can I have my furniture delivered and assembled?

How much is delivery?

Will you take away old furniture?

Do you deliver to rural Alaska?

Do you deliver to the lower 48 states?

Can I return my mattress? Is there a sleep guarantee?

Can I cancel my order?

How long do I have to pick my order up?

Can I return my order?

I bought my furniture from another retailer, can you repair it?

Something's wrong with the item I purchased from Bailey's Furniture, who do I call?

I’m still under the manufacturer’s warranty, does that cover transportation?

I have a Platinum Protection Plan, who do I call?