Went in looking for a new mattress, Brad did a fantastic job helping us and pointing us toward the perfect mattress.
- Bryce
I came in five minutes before closing and the friendly gal at the front still allowed us in to take a peek and pointed us in the right direction. It's a large store so give yourself plenty of time to look. We ended up finding a great bedroom set for our son. Neil Smith is incredibly helpful and easy to work with.
- Brandy
The whole Bailey's team was awesome. They were helpful but not pushy. Joey showed me several different ideas along the line of what I was looking for. He stayed with me. Until I found the exact piece of furniture I was looking for. I was very pleased with the service and patience of your employees.
- Sharon
Great customer service and saved me lots money with all information Dwayne had to offer to be affordable and fit our needs.
- Miranda
My goal to acquire a new firm mattress was a success with the patience and quality customer service of two wonderful employees at both locations. I was happy to fill out a survey, and enter into a drawing of our daily technological needs as a gift, if my name is drawn. My son fetched me a fresh cup of coffee as if he worked there. I certainly will return if a need to upgrade arises. Thanks to Bailey’s Furniture my Thanksgiving and Christmas came a little early.
- Mollyanne
Aaron was a salesman that helped us out and Kathy, check this out: they were both very professional courteous and thoughtful. Aaron gave us time to shop was not pushy didn't get their way and gave us time to make our decisions and gave us hints and helpful suggestions. Kathy was great with checking us out making sure we had all our information and that all of our questions were answered. They followed it up next day making sure everything was good but texting us. They both are a great assets to Bailey's with people like them it makes me want to go back and shop more. Thank you guys.
- Patrick
I would like to publicly thank the professional salesman (Frank) at Bailey’s furniture store, for helping my mother purchase her homes items. He went above and beyond the Customer Service norm, by fixing a mistake that he was willing to sacrifice his own monetary compensation to fix the problem. Frank, you are the reason why Bailey's, operates the way that it does. Continue utilizing your skills and service for the betterment of the corporation. Thank you so much!
- Joseph
Joey was super helpful with showing me options of furniture that I was interested in. He did a great job giving me space and then checking up every now and then. I did not at all feel pressured to buy anything. He also checked on the inventory and assured that everything was ready to go. Checkout process was easy and I'm grateful for the delivery guys that loaded everything in my truck! Thank you!
- Leilavina
We have always enjoyed and had a good experience at Baileys they get our stuff packaged properly and shipped out to us stuff arrives timely and well packaged.
- Todd
The customer service was helpful and friendly. They helped me find what I was looking for quickly, and the guys at the loading dock were nice as well.
- Kevin
Amazing staff!!! So kind and helpful. We could not be more pleased with the experience. Thank you all🤙🏼
- Mike
Everyone at Bailey's has been very friendly and helpful every time I have been to the store these past few weeks. Thank you for all your help from bedroom set to delivery and replacement pickup.
- Carla
Service is very friendly. I have been going through them for years and recommend them for furniture needs.
- Emmett
Frank was an amazing help. We have had wonderful experiences with past purchases as well. Great quality and durable.
- Regnar
Customer service was great, Phil Collins was very helpful in helping me find what I was looking for. Finishing up the transaction over phone/email was a bit frustrating but it was all taken care of without too much effort. Delivery is quick and the furniture selection was great. Can’t wait to see it all in my house!!!
- Tiffany
Our experience with the entire Bailey's staff was positive, but we especially appreciated Aaron! He was receptive to our needs, was knowledgeable, but found answers quickly if he didn't know them, and gave us space to make decisions without us feeling like he was hovering or that he had forgotten about us.
- Nicole
My husband had a total knee replacement on Friday. Our recliner gave out this am. I needed a new recliner so I could be home for knee equipment to be delivered in an hour. I walked in store and Phil met me. I had the new recliner purchased and delivery promised on same day. That is what I call terrific service. Thank you Phil.
- Wanda
I found the dining chairs I wanted & for a reasonable price. My sales lady answered all my questions & very efficiently wrote my order up. She was very friendly & moved the process along quickly. Thanks!
- Sheila
The staff are very kind and helpful. They have free beverages in the back of the store.
- Darci
Went in looking for a new mattress, Brad did a fantastic job helping us and pointing us toward the perfect mattress.
- Bryce
I came in five minutes before closing and the friendly gal at the front still allowed us in to take a peek and pointed us in the right direction. It's a large store so give yourself plenty of time to look. We ended up finding a great bedroom set for our son. Neil Smith is incredibly helpful and easy to work with.
- Brandy
The whole Bailey's team was awesome. They were helpful but not pushy. Joey showed me several different ideas along the line of what I was looking for. He stayed with me. Until I found the exact piece of furniture I was looking for. I was very pleased with the service and patience of your employees.
- Sharon
Great customer service and saved me lots money with all information Dwayne had to offer to be affordable and fit our needs.
- Miranda
My goal to acquire a new firm mattress was a success with the patience and quality customer service of two wonderful employees at both locations. I was happy to fill out a survey, and enter into a drawing of our daily technological needs as a gift, if my name is drawn. My son fetched me a fresh cup of coffee as if he worked there. I certainly will return if a need to upgrade arises. Thanks to Bailey’s Furniture my Thanksgiving and Christmas came a little early.
- Mollyanne
Aaron was a salesman that helped us out and Kathy, check this out: they were both very professional courteous and thoughtful. Aaron gave us time to shop was not pushy didn't get their way and gave us time to make our decisions and gave us hints and helpful suggestions. Kathy was great with checking us out making sure we had all our information and that all of our questions were answered. They followed it up next day making sure everything was good but texting us. They both are a great assets to Bailey's with people like them it makes me want to go back and shop more. Thank you guys.
- Patrick
I would like to publicly thank the professional salesman (Frank) at Bailey’s furniture store, for helping my mother purchase her homes items. He went above and beyond the Customer Service norm, by fixing a mistake that he was willing to sacrifice his own monetary compensation to fix the problem. Frank, you are the reason why Bailey's, operates the way that it does. Continue utilizing your skills and service for the betterment of the corporation. Thank you so much!
- Joseph
Joey was super helpful with showing me options of furniture that I was interested in. He did a great job giving me space and then checking up every now and then. I did not at all feel pressured to buy anything. He also checked on the inventory and assured that everything was ready to go. Checkout process was easy and I'm grateful for the delivery guys that loaded everything in my truck! Thank you!
- Leilavina
We have always enjoyed and had a good experience at Baileys they get our stuff packaged properly and shipped out to us stuff arrives timely and well packaged.
- Todd
The customer service was helpful and friendly. They helped me find what I was looking for quickly, and the guys at the loading dock were nice as well.
- Kevin
Amazing staff!!! So kind and helpful. We could not be more pleased with the experience. Thank you all🤙🏼
- Mike
Everyone at Bailey's has been very friendly and helpful every time I have been to the store these past few weeks. Thank you for all your help from bedroom set to delivery and replacement pickup.
- Carla
Service is very friendly. I have been going through them for years and recommend them for furniture needs.
- Emmett
Frank was an amazing help. We have had wonderful experiences with past purchases as well. Great quality and durable.
- Regnar
Customer service was great, Phil Collins was very helpful in helping me find what I was looking for. Finishing up the transaction over phone/email was a bit frustrating but it was all taken care of without too much effort. Delivery is quick and the furniture selection was great. Can’t wait to see it all in my house!!!
- Tiffany
Our experience with the entire Bailey's staff was positive, but we especially appreciated Aaron! He was receptive to our needs, was knowledgeable, but found answers quickly if he didn't know them, and gave us space to make decisions without us feeling like he was hovering or that he had forgotten about us.
- Nicole
My husband had a total knee replacement on Friday. Our recliner gave out this am. I needed a new recliner so I could be home for knee equipment to be delivered in an hour. I walked in store and Phil met me. I had the new recliner purchased and delivery promised on same day. That is what I call terrific service. Thank you Phil.
- Wanda
I found the dining chairs I wanted & for a reasonable price. My sales lady answered all my questions & very efficiently wrote my order up. She was very friendly & moved the process along quickly. Thanks!
- Sheila
The staff are very kind and helpful. They have free beverages in the back of the store.
- Darci
Went in looking for a new mattress, Brad did a fantastic job helping us and pointing us toward the perfect mattress.